View Our Policies
Terms of Service
You are advised to read this agreement carefully. This is a legally binding agreement between the brand (we/us) and you (the user). By using this site, you have unconditionally accepted the terms and conditions of use as given here and/or elsewhere on the site. We may make changes to our policy and update the terms of our services without prior notice. In the event that you do not agree to the revised terms, you should stop using the site. By continuing the usage of this site, you agree to the revised terms and conditions.
RESERVED RIGHTS:
We reserve the right to: Reject or cancel any order without rendering any reason or explanation to customer Levy any penalty for goods not returned in proper condition as stated in the returns and replacement policy on this website. Forbid a user from accessing our services. Share user information for promotional activities with associates and marketing partners. Disclose any information as necessary to comply with the law, regulation, or a valid governmental request. Disclose any information about you to law enforcement or other government officials.
NOTICE OF LIABILITY :
The product information provided on this website is accurate to the best knowledge of the company. However, we do not claim a guarantee over the accuracy of product information and are free from the liability of any loss or damage due to incorrect information. Customers are advised to verify product information before purchasing a product on this website. We are not responsible for any loss or damage caused due to any malfunction or defect in a product or device. The customer is advised to go through the safety features of the product before purchasing. We are not liable to pay any damages or penalty for any reason not attributable to it. We do not claim to be responsible for the quality, usability, effectiveness, or warranty of any product. All services on this website are offered on an 'as-is' basis. No warranty or promise unless stated otherwise, is made for the availability or effectiveness of the services. This website may contain links to other websites or you may be linked through other websites. The Linked websites are for your convenience only and you access those websites at your own risk. We are not responsible for the content of the linked websites. The brand Haku Namah Tantra is owned by Tropical Molecule. This site is created and managed by Tropical Molecule. The name (hakunamahtantra.com), the logo, and this website belong to Tropical Molecule. Imitation of such is therefore prohibited.
Privacy Policy
This Privacy Policy provides succinctly the manner your data is collected and used by Haku Namah Tantra (we/us/The brand/The company). By accessing our services, you agree to the same. Please read carefully.
We may collect the following personally identifiable information about you:
* Name including first and last name
* Alternate email address
* Mobile phone number and contact details
* ZIP/Postal code and
* Opinions of features on our websites
* Other information as per our registration process
We may also collect the following information:
* About the pages you visit/access
* The links you click on our site
* The no. of times you access the page
* The no. of times you have shopped on our website
We use your personal information to:
* Provide personalized service
* Curate our site to your interest
* To get in touch with you when necessary
* To preserve social history as governed by existing law or policy
Our advertisers may collect anonymous traffic information using cookies. We also collect anonymous traffic information from you when you visit our site. We will collect personally identifiable information about you with voluntary consent, as part of our registration process.
We use your financial information to complete a transaction with you. We do not rent, sell or share your personal information, and we will not disclose any of your personally identifiable information to third parties unless:
* We have your consent
* to provide products or services you’ve requested
* to help investigate, prevent, or take action regarding unlawful and illegal activities, potential threats to the safety or security of any person, violations of our terms of use, or to defend against legal claims
* Special circumstances such as compliance with subpoenas, court orders, requests/order, and notices from legal authorities or law enforcement agencies requiring such disclosure.
We share your website activity-related information with advertisers to serve you better. You may choose to opt-in or opt out of any marketing / promotional / newsletters mailings. We reserve the right to send you service-related communication. You may update your information and change your account settings at any time.
We reserve the right to change or update this policy at any time without prior notice. Such changes shall be effective immediately upon posting to this site.
Returns & Refunds
We offer refunds ONLY in cases of orders damaged in transit (broken, leakage, or any other mishandling). Write to us at care@hakuhere.com, attaching relevant images and details (Order number, name, address, date of delivery, and a message disclosing your issue with the order) within 48 hours of receiving the order.
After approval, refunds will be provided within 7-21 business days.
Damages due to neglect, improper usage, or wrong application will not be covered by this policy. We currently do not take returns, you can write to us with your concerns to care@hakuhere.com for more.
Cancellation Policy
Once dispatched we do not accept cancellation requests. Write to us care@hakuhere.com for further assistance.